Privacy Policy

1. General

We at Ha-micro - electronic manufacturing services (hereinafter: "the Site Owners" or "the Company") respect the privacy of users on our website, shemaisrael.net (hereinafter: "the Site"). This Privacy Policy (hereinafter: "the Policy") describes how we collect, use, process, and store personal information about you. We are committed to acting in accordance with the Protection of Privacy Law, 5741-1981, its regulations, and the guidelines of the Privacy Protection Authority, including Amendment 13.

The purpose of this Policy is to provide transparent and clear information regarding the types of information we collect, the purposes for which it is collected, how we use it, with whom we share it, and your rights regarding your personal information.

Use of the Site, including browsing and/or performing actions within it, constitutes your consent to the terms of this Policy. If you do not accept these terms, please refrain from using the Site.

You are not legally obligated to provide us with personal information. However, failure to provide certain information may prevent us from providing you with certain services offered on the Site.

We may amend the provisions of this Policy from time to time. Material changes will be published on the Site and/or sent to you via appropriate notification. We recommend reviewing this Policy periodically.

2. What Personal Information Do We Collect?

We collect various types of personal information, some of which identifies you directly and some which does not identify you personally but could lead to your identification.

During your use of the Site, personal information may be collected directly or indirectly:

  • Identification and Communication Details: Name, phone number, email address.
  • Contact Details: For placing orders or service inquiries.
  • Technical Usage Data: IP address, browser type, operating system, access times.
  • Site Activity Data: Pages viewed, actions taken, user preferences.
  • Service-Related Information: Information provided to receive services, including documents and files sent at the user's initiative.
  • Statistical or Anonymous Information: Data that does not identify a specific user and is used to improve services.

Information provided directly by you:

  • Contact or Registration: Full name, email address, phone number, residential address, shipping address, and any additional information you choose to provide.
  • Purchases: Shipping details and payment information. Payment data is processed and secured by an external clearing service provider compliant with PCI DSS standards.
Note: Your full credit card number is not stored in the Company's databases, but by the clearing company. The CVV (3 digits on the back of the card) is never stored anywhere. We retain only the last 4 digits for identification purposes.

Information collected automatically:

  • Technical and Digital Info: IP address, unique digital identifiers (e.g., Cookies), browser type, device type, operating system, and general location data.
  • Browsing and Usage Data: Pages viewed, duration of visit, links clicked, and other actions performed on the Site.

3. Purposes of Processing Personal Information

We use the personal information we collect for the following purposes:

  • Service Provision and Operation: To provide services, manage your account, and process orders.
  • Customer Service: To respond to inquiries and provide support.
  • Improvement and Personalization: To analyze Site usage and tailor the experience to your preferences.
  • Marketing: Subject to your express consent, to send updates, promotions, and advertising via email or SMS.
  • Security and Legal Protection: To protect our systems and defend against legal claims.

4. Disclosure of Information to Third Parties

We will not sell or rent your personal information. We may share information only in the following cases:

  • Service Providers: External providers (e.g., clearing companies, shipping, cloud storage, Google Analytics).
  • Legal Requirements: If required by court order or competent authority.
  • Structural Change: In the event of a merger or acquisition.

5. Cookies and Tracking Technologies

The Site uses "Cookies" for functionality, statistics, and personalization. External tools used include: Google Analytics, Google Ads, Facebook Pixel, and Google Tag Manager. You can change your preferences through your browser settings.

6. Data Security

We employ SSL encryption and restrict access to information to necessary personnel only. We use Firewalls and block traffic from specific high-risk regions. Passwords are one-way encrypted.

Where is the data stored? Information may be stored on servers outside of Israel. By using the site, you approve such transfers, which are conducted according to legal requirements.

7. Data Retention

We retain personal information for the duration necessary to fulfill the purposes for which it was collected or as required by law.

8. Your Rights

Under the Protection of Privacy Law, you have the right to access your information, request its rectification if it is incorrect, or request its erasure (subject to legal obligations).

9. Contact Us

For any questions, please contact us via any contact form on our website. We will endeavor to address your inquiry within a reasonable timeframe.

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